Who processes personal data?
The data controller is Rumi Shine Ltd, UIC 208814241, trading as Rumi Shine, represented by Rumyana Boevska (authorised representative).
Contact address: 20 Aleksandar Stamboliyski Street, Lovech 5500.
Phone: +359 876 686 865
Email: info@rumishine.net
What data do we collect?
When you send an inquiry through the contact form, we may receive your name, phone number, email address, location, property type, requested service and any information you voluntarily include in the message. The server may also process technical information such as an IP address and request data for security and the normal operation of the website.
What do we use the data for?
We use the information provided to respond to your inquiry, clarify the requested service, prepare a quote and arrange the cleaning. Data may also be processed where necessary to meet legal obligations or protect the website and communications.
Who may receive the data?
Hosting, email and technical support providers may have access only to the extent necessary to operate the website and handle the inquiry. Data is not sold.
How long is data kept?
Inquiry data is kept for up to 12 months after the correspondence ends, unless a longer period is needed to fulfil a contract or legal obligation.
What are your rights?
You have the right to request access to, correction or erasure of your personal data, restriction of processing or to object to processing, where the relevant right applies. You can send a request to info@rumishine.net. You also have the right to lodge a complaint with the Commission for Personal Data Protection.
Changes to this policy
This policy may be updated when the website, services or the way data is processed changes. Last updated: 17 September 2026.